Terms of service
Terms of Service
Effective August 9, 2026
These terms set the ground rules for StudioAddress and keep studio ownership, prospect trust, payment responsibility, and operator-assisted services clear.
Agreement and eligibility
These Terms govern your access to and use of StudioAddress. “StudioAddress,” “we,” “us,” and “our” refer to Long Play Works, Inc. By using the service, you agree to these Terms. You must be at least 18 or the age of legal majority where you live and have authority to act for any studio you enroll. If you do not agree, do not use the service.
Accounts and access
You must provide an email address you control and keep account information accurate. StudioAddress uses one-time codes and browser-bound sessions instead of passwords. You are responsible for securing your email account and devices and for activity performed through your session. Tell us promptly if you believe your account has been accessed without permission.
About the service
StudioAddress provides tools for studio websites, qualified project inquiries, opportunity tracking, client spaces, paid-consultation or deposit requests, subscription billing, domains, and operator-reviewed Managed Ads. Some workflows are gated or require manual help. Do not rely on StudioAddress as the only copy of critical business, financial, contract, design, or client records.
A project inquiry, accepted pipeline state, client-space decision, or sent deposit request does not create a design contract or guarantee a project. The studio and prospect or client must separately agree on scope, fees, timing, deliverables, cancellation, and professional terms. StudioAddress is not a party to that relationship and does not guarantee inquiries, projects, advertising performance, or business results.
Studio content and responsibilities
You retain ownership of your domain, portfolio, media, design work, connected accounts, client relationships, and business data. You grant us a limited, non-exclusive license to host, process, reproduce, and display that material as needed to provide, secure, support, and maintain the service and carry out your instructions.
You are responsible for accurate public claims and for all rights and permissions needed for photography, renderings, plans, testimonials, properties, collaborators, products, and other material. You own your contracts, professional services, project delivery, refunds, disputes, taxes, licensing, and compliance, and must handle prospect and client information lawfully.
Payments, subscriptions, and taxes
When client payments are active, the studio is merchant of record for paid consultations and deposits through its connected Stripe account. The studio is responsible for authorized amounts, fulfillment, cancellations, refunds, disputes, taxes, and client communication. Stripe terms and processing fees apply separately. Any visibly labeled local simulation moves no money and satisfies no payment obligation.
Free has no monthly subscription and uses a 2% StudioAddress application fee for supported client payments. Plus is priced at $9 per month or $99 per year and uses a 1% application fee. A custom domain is a separate $99-per-year add-on. Checkout may present a reviewed local currency. Current prices, billing period, fees, trial, and included features are shown before purchase and may change prospectively with notice.
Client spaces and Managed Ads
Client spaces organize selected media, discussion, review requests, and recorded approve-or-revise decisions. They are not a contract, procurement system, archival delivery service, or substitute for the studio’s professional records and backups.
Plus permits a Managed Ads review request; it does not guarantee acceptance or start a campaign. Any later provider access, campaign authority, budget, fees, pause controls, and responsibilities require separate approval. The studio owns its advertising account, approves material decisions, funds provider spend, and remains responsible for claims, media rights, and provider-policy compliance.
Acceptable use
You may not use StudioAddress to:
- Break the law, violate rights, or publish deceptive, abusive, discriminatory, infringing, or harmful material.
- Publish portfolio work, property imagery, plans, or testimonials without the permissions required for that use.
- Send spam, resell inquiries, scrape personal data, or use project information for unrelated marketing.
- Probe, bypass, disrupt, or misuse security controls, rate limits, access rules, or service infrastructure.
- Place exact access instructions, alarm details, occupant routines, or other unnecessary sensitive property information in public or initial-inquiry fields.
StudioAddress property
StudioAddress and its software, design, branding, and documentation are owned by Long Play Works, Inc. or its licensors. These Terms give you a limited, revocable, non-transferable right to use the service; they do not transfer StudioAddress intellectual property to you. If you send feedback, we may use it without restriction or payment.
Availability, disclaimers, and liability
StudioAddress may experience interruptions, errors, maintenance, data loss, or substantial feature changes. To the fullest extent permitted by law, the service is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.
To the fullest extent permitted by law, Long Play Works, Inc. and its directors, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising from StudioAddress. Our total liability for claims relating to the service will not exceed the greater of $100 or the StudioAddress fees you paid in the 12 months before the event giving rise to the claim. These limits do not apply where prohibited.
Suspension, changes, and contact
You may stop using StudioAddress at any time and may contact us about closing your account. We may suspend or terminate access for a Terms violation, security risk, legal requirement, nonpayment, or material harm. When practical, we will provide notice and an opportunity to export studio-owned data.
We may update these Terms as StudioAddress changes. We will update the effective date and provide additional notice before a material change takes effect when required. Questions can be sent to hello@studioaddress.com.